Job Description

Key Responsibilities

Greet and welcome clients warmly upon arrival
Manage appointment bookings, confirmations, and client check-ins/check-outs
Provide clear and professional guidance to clients on services, schedules, and facilities
Support service flow and coordination with wellness coaches and technicians
Handle phone and WhatsApp inquiries, including rescheduling and cancellations
Maintain a clean, organized, and inviting front-of-house and reception area
Ensure smooth service usage and credit tracking through our booking platform
Support onboarding of new clients and explain health declarations or consent forms
Collaborate with the team to deliver exceptional client experiences
Assist with events, VIP visits, and occasional administrative tasks

Requirements

Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
Strong interpersonal and communication skills
Proactive, detail-oriented, and able to multitask in a dynamic environment
A warm, polished, and professional demeanour
Passion for health, wellness, longevity or client care is a strong advantage
Flexibility to work on rotating shifts (including some Saturdays)

Interested candidates, please send your updated resume to [Confidential Information]

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus PDPA and e2i's PDPA.