Freight Forwarding Operations Executive

Shipment Operation

Coordinate full cycle of freight operations (import, export, cross-trade)

Arrange air, sea (FCL/LCL), and land transport shipments

Prepare booking with carriers, airlines, and transport vendors

Monitor shipment schedules and ensure on-time delivery

Handle cargo tracking and provide status updates to customers

Documentation & Compliance

Prepare shipping documents (BL, AWB, invoices, packing lists, permits)

Ensure compliance with customs regulations and trade requirements

Coordinate with customs brokers for clearance procedures

Verify accuracy of documentation before submission

Customer & Agent Coordination

Liaise with customers on shipment requirements and timelines

Coordinate with overseas agents for smooth cargo movement

Resolve operational issues, delays, or discrepancies promptly

Provide professional customer service and support

Transport & Warehousing

Arrange trucking, delivery, and collection

Coordinate with warehouse for cargo handling and storage

Ensure proper cargo handling and safety procedures

Billing & Reporting

Prepare job costing and operational reports

Verify vendor invoices and support billing process

Maintain accurate shipment records in system

Job summary

We are seeking a detail-oriented and proactive personnel to manage end-to-end shipment coordination for air, sea, and land freight.