Fraud Risk & Operations Manager (Banking, Leadership, Multi-national company)

About the Role
My client is looking for an experienced professional to lead our fraud risk operations - combining data analysis, system optimization, and investigative expertise to strengthen our fraud prevention framework.

Key Responsibilities

• Fraud Monitoring: Oversee transaction monitoring, review alerts, and investigate suspicious activities using behavioral and data analytics.
• System Optimization: Configure and fine-tune fraud detection rules, manage UAT, and collaborate with vendors to improve system accuracy and automation.
• Data Analytics: Analyze large datasets to identify fraud patterns and develop actionable insights through dashboards and reporting tools.
• Process & Team Leadership: Define SOPs, guide junior analysts, and ensure knowledge sharing and skill development across the team.
• Stakeholder Coordination: Liaise with Compliance, Risk, IT, and Customer Service teams to escalate and resolve complex fraud cases.
• Governance & Reporting: Maintain proper case documentation, support audits, and contribute to regulatory reporting when required.

Qualifications

• Bachelor's degree in Finance, Business, Criminology, or related field
• 7+ years of experience in fraud risk management within banking, fintech, or financial services
• Strong knowledge of fraud typologies, detection tools, and data analytics
• Hands-on experience with fraud monitoring systems, rule configuration, and dashboard reporting
• Excellent analytical, communication, and stakeholder management skills

Summary
This role suits a data-driven leader who can combine operational oversight, fraud strategy, and team development to safeguard the company's financial ecosystem.

If it sounds like your next move, please don't hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037