About UR
UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.
Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.
We're looking for a
Fraud Risk Lead to design and run UR's fraud prevention programspanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows.
Responsibilities
- Fraud Monitoring & Detection
- Oversee real-time monitoring of payment and card transactions.
- Investigate suspicious activity, escalate cases, and identify fraud patterns.
- Develop and fine-tune fraud detection rules in collaboration with product and engineering teams.
- Case Management & Recovery
- Lead dispute and chargeback processes with card networks, banks, and customers.
- Optimize recovery workflows to minimize fraud losses.
- Maintain documentation and audit trails for regulatory compliance.
- Fraud Strategy & Prevention
- Build and implement UR's fraud prevention framework and governance model.
- Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.
- Balance customer experience with fraud mitigation, ensuring frictionless payments.
- Stakeholder Management & Reporting
- Deliver fraud risk reports, trends, and insights to management and regulators.
- Train operations, customer support, and compliance teams on fraud risk practices.
- Act as the subject matter expert for fraud-related policies and controls.
What We're Looking For
- 47 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry).
- Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.
- Strong analytical and problem-solving skills; able to work with large data sets and detection tools.
- Comfortable working in a fast-paced, high-growth fintech or startup environment.
- Excellent communication and stakeholder management skills.
