Lead the design and execution of business risk and anti-fraud policies to safeguard ShopeePay's growth and operational integrity.
Own the risk policy lifecycle for ShopeePay by identifying and neutralizing key threats including account take over, scam and stolen card. Be responsible for protecting marketing budgets from promotion abuse, managing payment channel vulnerabilities, and ensuring all anti-fraud measures align with local compliance standards
Oversee the development of key indicators and fraud detection metrics, ensuring continuous monitoring, timely flagging of risk exposures, and ongoing enhancement of mitigation strategies.
Guide cross-functional alignment by partnering with Local Operations, Product, and Engineering teams to refine requirements and drive delivery of risk-control solutions.
Review daily risk signals and operational trends, consolidating insights into strategic recommendations for senior stakeholders.
Assess business processes, market shifts, and competitive dynamics to identify emerging risks and inform forward-looking policy decisions.
Provide direction on the design of dashboards, monitoring frameworks, and analytical tools that support accurate reporting and early detection of anomalies.
Drive continuous improvement across policies, workflows, and investigative practices through data-backed evaluations and structured experimentation.
Requirements
Bachelor's Degree in Quantitative Finance, Statistics, Computer Science, Business Analytics, Data Science, or a related discipline.
3+ years relevant experience in risk management, fraud prevention, payments, financial services, or e-commerce.
Demonstrated capability in leading and developing high-performing analysts, setting clear priorities, and elevating analytical rigor.
Strong analytical and problem-solving skills with practical experience in data management, modeling, and statistical analysis.
Proficiency in SQL and Python.
Strong track record of translating data-driven insights into policies and operational strategies that deliver measurable business outcomes.
Comfort operating in fast-changing, ambiguous environments while maintaining accountability for results.
Excellent communication and stakeholder-management skills, able to articulate complex concepts clearly to diverse audiences.
Experience in digital payments, e-wallets, banking, or related industries is preferred
