- Position title : Field Support Executive
- Location: Cathay Cineleisure Orchard (Somerset)
- Working Days: 5-day (including Sat & Sun)
- Working Timing: Start work at 10AM Weekday end at 6PM/630PM/7PM Saturday end at 5PM & Sun End at 430PM
- Salary : $3500 - $4300
Job Description
- Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
- Reaching out / Business develop to potential franchisee.
- To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
- Provide on-site support during centre opening and initial operations to ensure smooth rollout.
- Support the implementation and daily running of centre programmes.
- Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
- Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
- Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
- Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
- Perform other duties as assigned by management.
Requirements
- Diploma or Degree in a relevant field.
- Experience in education, training, or centre operations is preferred.
- Familiarity with tuition or enrichment centre operations is an advantage.
- Conduct on-site operational support and training activities for franchisees and engaging with parents.Willing to perform field-based work, including centre visits and weekend support.
Samuel Siaw
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
Reg No: R2412474
