FOOD SERVICES OPERATIONS MANAGER

Roles & Responsibilities

. Ensure customer satisfaction through promoting excellent service respond to customer complaints tactfully and professionally

. Analyze staff evaluations and feedback to improve the customer's experience

. Project future needs for goods and cleaning products order accordingly

. Oversee health code compliance and sanitation standards

. Seek ways to cut waste and decrease operational costs

. Generate weekly, monthly, and annual reports for the management

. Train new employees and provide ongoing training for all staff

. Attend quarterly P&L meetings