FOOD SERVICES FLOOR MANAGER

6 days work week
12 hours per shift

Requirement:
- At least bachelors degree in any field
- Similar experience in catering/ F&B preferred
- Ability to communicate with customer

Job duties
- leads service, ensuring guest satisfaction by overseeing staff, coordinating kitchen/dining, setting up events, managing orders/billing, and upholding service standards, while also handling problem-solving, training, and maintaining cleanliness for a seamless dining experience

• Guest Experience: Greet guests, take orders, resolve issues, check satisfaction, and build loyalty.
• Team Leadership: Supervise waitstaff, conduct briefings, train new hires, schedule, and maintain team morale.
• Event Execution: Oversee event setup (tables, decor), coordinate food/beverage delivery, and manage service flow.
• Operations: Manage POS systems, process payments, handle billing, and ensure cleanliness of dining areas and equipment.
• Communication: Liaise with kitchen on orders/availability, communicate special requests (allergies, dietary needs).
• Standards: Enforce company policies, health/safety rules, and brand standards