FOOD OUTLET MANAGER

Roles & Responsibilities

We are looking for an Food Outlet Manager who is responsible for the profitability and performance of a food service outlet. Duties include overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

Responsibilities:

. Administer purchasing and receiving procedures

.Analyze service quality and customer satisfaction

.Conduct staff performance assessment process

.Contribute to innovation process within own scope of work in the business unit

.Facilitate compliance with legislative and regulatory requirements

.Foster service innovation

.Identify and establish internal and external stakeholder relationships

.Implement loss/risk prevention

.Lead team to implement change

.Manage and implement business continuity plans

.Manage compliance with food and beverage hygiene policies and procedures

.Manage cost and quality controls

.Manage crisis situations

.Manage food and beverage operations

.Manage guest service

. Manage site/outlet and equipment maintenance

. Manage the customer experience

.Manage training

.Monitor income and expenses

Optimize workforce for service excellence

Qualifications:

. Experience in the same industry is an advantage

. Positive, confident and personable demeanor

.Ability to thrive in a high-pressure environment.

.Creative,innovative thinking.

.Exceptional standards for cleanliness, health, and safety.