Food Outlet Manager

Job Responsibilities

• Manage and oversee daily operations of multiple retail food outlets

• Supervise outlet supervisors and frontline staff, including duty planning and shift scheduling

• Ensure consistent service standards, food quality, and outlet cleanliness

• Monitor manpower deployment, attendance, and staff performance

• Ensure compliance with NEA, SFA, MOM, and company operational requirements

• Handle customer feedback and resolve operational issues

• Prepare basic operational and performance reports

Requirements

• Minimum 10 years of relevant experience in retail food outlet or F&B operations

• Experience managing multiple outlets is an advantage

• Strong operational and people management skills

• Willing to work weekends and public holidays