food & beverage executive

JOB DESCRIPTION

Job Title

Food & Beverage Executive

Occupation

F&B EXECUTIVE

Job Description & Requirements

Job Description & Requirements
Coordinating daily restaurant operations

Delivering superior food and beverage service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints
We are looking for a F&B Executive to be under training to lead all aspects of our business. You will deliver a high-quality service standards and motivate our staff to provide excellent customer service. Your responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards.To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the front line operations efficiency and back of the house management experience is also essential, as you will set work schedules, oversee food prep and make sure we comply with health and safety regulations.We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant marketing efforts
Recommend ways to reach a broader audience
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

1. Requirements

Degree holder or equivalent
Strong leadership, motivational and people skills
Keen interest to learn operational and management skills
Ability to multi-task and excellent organizational skills
Ability to adapt in fast - paced and fast - changing environment
Able to keep up with operations/shift hours
Ability to cope with stress and unforseen circumstances

2. SKILLS
Ability to MultitaskManagement SkillsLeadershipMicrosoft ExcelQuality ControlRestaurantsStressHousekeepingInterpersonal SkillsInventoryOperations ManagementSanitationComplianceCashieringCustomer SatisfactionTeam PlayerCustomer ServiceHospitality

3. KEY INFORMATION

Job Function F&B Position

Level Executive

Minimum Years of Experience 2

Employment Type Full Time

Minimum Qualification Level Bachelor's Degree or equivalent

Field of StudyBusiness & Administration n.e.c. (including entrepreneurship), Hospitality Mgt, Culinary Skills Degree

Monthly Salary Range (SGD)$2,800 - $3,800

Government Support No schemes selected

4. WORKPLACE DETAILS
Workplace Address Local

Postal Code 408528

Block/House No: 1 Engku Aman Turn, #01-03

Building Name: Wisma Geylang serai

2.

SKILLS

Ability to Multitask

Administration

Compliance

Customer Satisfaction

Customer Service

Cut

Entrepreneurship

Leadership

Management Skills

Marketing

Sanitation

Stress

3.

KEY INFORMATION

Job Post Duration

14 Calendar Days

Number of Vacancies

10

Job Function

F&B

Position Level

Executive

Minimum Years of Experience

2

Employment Type

Full Time

Flexible Work Arrangement

Telecommuting

Minimum Qualification Level

Bachelor's Degree or equivalent

Field of Study

Business & Administration n.e.c. (including entrepreneurship)

Monthly Salary Range (SGD)

$2,800 - 3,800

Government Support

No schemes selected

4.

WORKPLACE DETAILS

Workplace Address

Local

This position involves multiple workplace locations in Singapore

5.

SCREENING QUESTIONS

Question 1

Are you prepared to work on weekends and Public Holidays

(Yes/No)

Question 2

Are you prepared to do multi-tasking work

(Yes/No)

Question 3

Are you prepared to do shift duties / split shift duties

(Yes/No)