Flexi Wheelchair Service Associate

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Duties & Responsibilities:

• Assist and transport passengers requiring wheelchair assistance at Changi Airport

• Safely lift special needs passengers up/down and in/out of wheelchairs and aircraft

• To identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination

• Assist special needs passengers in transporting and claiming personal belongings and baggage

• Attend to passengers inquiries and provide excellent customer service experience

• Gather wheelchairs where required and return them to the staging area for use

• Ensure cleanliness and safety condition of the wheelchair

• Report to supervisor if any equipment or services failed to meet the standards

• Compliance to SOP and safety standards when assisting passenger including checks for wheelchair conditions and reporting prior to transporting passenger

Requirement:

• Able to work weekends and public holidays would be advantageous

• Customer Oriented and a good team player

• Good interpersonal and communication skills

• Able to converse in English confidently

Working Location:

Changi Airport Terminal 4

Work Timings:

• Able to commit to either/both timing (8am - 1pm / 4pm - 10pm)

• Able to commit at least 3 times a week would be added advantage