Finance Operations Specialist

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Finance Operations Executive is part of the Treasury & Disbursement team, responsible for the full spectrum of disbursement, month-end close, and reconciliation activities. This includes daily payment processing of Insurance, commission and expense payout, investment bank transfers, reconciliations, and process improvement initiatives. The role ensures operational efficiency, accuracy, and compliance with statutory, regulatory, and internal policy requirements, while managing large transaction and data volumes under tight deadlines. Reporting to the Lead, Finance Operations, the Executive also plays a key role in risk control, system enhancements, process improvements and cross-department collaboration, proactively resolving issues to deliver timely and accurate financial operations in a fast-paced environment.

Job Summary

The Finance Operations Executive is part of the Treasury & Disbursement team, responsible for the full spectrum of disbursement, month-end close, and reconciliation activities. This includes daily payment processing of Insurance, commission and expense payout, investment bank transfers, reconciliations, and process improvement initiatives. The role ensures operational efficiency, accuracy, and compliance with statutory, regulatory, and internal policy requirements, while managing large transaction and data volumes under tight deadlines. Reporting to the Lead, Finance Operations, the Executive also plays a key role in risk control, system enhancements, process improvements and cross-department collaboration, proactively resolving issues to deliver timely and accurate financial operations in a fast-paced environment.

Key Responsibilities

• Process daily payments for insurance-related payout, vendors, staff reimbursements, commissions, incentives, and investment bank transfers, ensuring accuracy, timeliness, and compliance.
• Perform various reconciliations (e.g., bank reconciliation, balance sheet, interfund and inter-company) and investigate variances promptly.
• Perform month-end closing activities, including accruals, provisions (e.g., Premium, Claims, NBP), fixed asset accounting, and expense allocations.
• Monitor, maintain, and troubleshoot finance systems (e.g., Oracle, Anaplan), resolving internal customer enquiries on system or report issues.
• Identify process gaps and inefficiencies, recommending and implementing improvements to strengthen controls and streamline workflows.
• Prepare ad-hoc schedules, provide audit samples, and conduct financial analyses as required.
• Escalate and propose remediation for potential processing risks.
• Support projects, system enhancements, and any other assignments from management.

Who We Are Looking For

• Background in the insurance industry with a strong understanding of insurance accounting.
• Experience in payment processing, reconciliations, and month-end closing in a high-volume environment.
• Strong analytical and problem-solving skills, with a focus on accuracy and process improvement.
• High personal levels of motivation and delivery orientated focus
• Proficiency in financial systems (Oracle Fusion experience preferred).
• Ability to work under pressure in a fast-paced environment and meet tight deadlines.
• Excellent interpersonal and communication skills for effective cross-functional collaboration.
• Self-motivated, detail-oriented, and committed to delivering high-quality outputs.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.