Responsible for uploading of bank statements for the applicable business entities, as well as monthly IBG (to UOB) and monthly government e-invoices.
Weekly report on refunds to passengers (via PayNow)
Generate weekly billing invoices for the applicable business entities, in relation to cashless payment transactions.
Updating of Daily Collections for cashless payment transactions for payment modes accepted on CDG Zig app (i.e. COF, POF, NOF), as well as Daily Collection for Cabcharge Asia corporate account.
Month end closing Journal for Finance
Respond to queries and provide assistance to internal stakeholders (e.g. Corporate Sales team and Finance team) as well as external customers who email to [Confidential Information] to address their concerns with professionalism and courtesy.
Work closely with other departments (e.g. Finance, IT, CS, DA) to resolve payment related issues.
Assist in managing the customer blacklist, and update/ release suspension status after customer settles outstanding payment.
Assist to respond to inquiries coming from passengers and/or drivers, investigate and help resolve issues related to payment, billing, corporate account balances etc.
Support the team with general administrative tasks, including covering duties during colleague absence.
Any other duties assigned
Job Requirements:
Minimum Diploma with at least 3 years of experience in Accounting, Finance and/or related field of study in a digital/cashless payments operations
Basic accounting knowledge and able to liaise with Finance department for routine report updates
Comfortable with change and adjusting to new software, procedures, and organizational changes
Willingness to learn new skills, especially in a fast-paced or evolving work environment.
Basic troubleshooting skills (computer) and common software problems
Anticipate the needs of team members or management and act before being asked
Identify potential issues and suggest improvements or solutions before they become a problem
Ability to work well with others, whether in a team or cross-departmentally
Present a professional and positive attitude when interacting with clients, customers, or vendors
Able to handle interpersonal issues in a professional and diplomatic manner
Excellent communication and interpersonal skills when interacting with internal and external stakeholders
