Job Description

About the role

To own the resident billing cycle and day-to-day Accounts Receivable operations for St Joseph's Home, from admission through to collections, including a shared resident-invoicing responsibility with the Finance Executive (Finance/GL), and sole ownership of outstanding-debt follow-up and donations processing.

Job responsibilities

Check and update National Means Testing System (NMTS), Resident Assessment Form (RAF), update on deviation status and communicate with Next of Kin (NOK) of any changes
Update home leave/hospitalisation leave, admission/discharge status in the billing working table
Generate and dispatch resident invoices by 15th of the following month with Statement of Account, outstanding bills and supporting documents to NOK within 7 days
Process DDA/GIRO submissions and advance fees
Manage the residents account (collection, payment vouchers, sign-off routing) and resident belongings maintain resident account records
Run outstanding-debtor follow-up (call/SOA) on an agreed milestones and review the aging report monthly
Process GovCash payouts in liaison with CPF notify AIC to stop payouts upon resident's passing
Apply hospice admission charging and bed-holding rules submit Medisave claims within the statutory 2-week window provide financial counselling to NOK on referral
Produce the monthly receipt listing report and the Hydropool manual listing, coordinating with the Finance Executive (Finance/GL) on the Hydropool billing handoff
Process bank statements and issue receipts
Meet necessary deadline with relations to Account Receivable
o Quarterly subvention funding /MOH-related submissions
o Quarterly Accounts and GST submissions to CWS
o Special Audits and Financial Audits
o Medifund/FAS Summary for Medifund meeting
Adhere to Cash Collection policy and procedures by monitoring cash collections and assisting with bank runs if necessary
Assist in HR admin work when required. Any other assignments by Finance Manager and Asst. Director

Job Requirements

MS Excel and Word proficiency
Working knowledge of Finance/accounting systems, Clinical Management System (Ingot), NMTS, MEDICLAIM (NPHC)
Knowledge of resident billing cycles and government healthcare subvention/scheme administration (GovCash, LTC schemes)
Keen eye and attention to detail discretion in handling sensitive resident and financial data
Benefits:
- Annual leave, Medical and Dental reimbursement schemes
- Meals during duty-hours will be provided
Applicants are invited to write with comprehensive resume, state current and expected salaries and enclose a recent photo to:
[Confidential Information]