Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
Conduct credit assessment for approval of sales orders & services
Ensure completeness and accuracy of invoices in the AR system
Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
Collaborate with various internal business functions such as Billing Team, Sales and Project team to resolve receivable issues
Post entries for incoming payments and allocate to clear AR invoices
Provide administration work related to collections, such as preparing adjustment vouchers, statement of accounts and submission of customer invoices via email or through customer billing portals.
Conduct regular AR review meetings with Sales or internal stakeholders to track collection progress
Support Finance Manager or Team Leader in ad-hoc projects, audit and preparation of reports
Qualifications
Minimum Diploma in Accounting/Finance/Business
Minimum 1 year of experience working as an Accounts Receivable in related fields
Proficient in Microsoft Excel.
Able to work in a fast-pace environment, able to prioritize workload and meet strict deadlines
Excellent interpersonal and communication skills, able to manage internal and external customers
