Field Training Manager, APAC

SUMMARY
The Field Training Manager (FTM) is responsible for managing a teamof field training officers and for developing, administering, and facilitating training curriculum for a variety of audiences using adult learning strategies and experiential learning opportunities forthe Datacenter Physical Security program. The FTM will deliver training as well as manage Field Training Officers (FTOs). Training is highly varied and is delivered in a variety of forums including in-person and web- based, both domestically and internationally. The role also requires assigning and reviewing training, documentation, preparation, maintenance, and presentation of training reports, metrics to members of the operational management team and the client, as well as assists with new employee onboarding. The FTM will also engage on wider security projects across the program as a subject matter expert.

ESSENTIAL FUNCTIONS

1. Manage an assigned team of FTOs and lead the team toward operational goals and training deliverables.
2. Consult Regional Security Managers to determine trends and regional training needs.
3. Plan, prepare, and facilitate training in conjunction with FTOs for security officers, supervisors, site-based management teams, and Headquarters-based teams on security functions, processes, responsibilities, technologies and more, considering variances in cultural learning styles and time zones.
4. Travel within Singapore as well as internationally, up to 40% of the time.
5. Develop, edit, and facilitate training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities, courses, manuals, instructor- led PowerPoint presentations, and written assessments.
6. Maintain a documentation review cycle to ensure content remains accurate and up to date with processes and procedures and Datacenter Physical Security branding.
7. Serve as training team representative on projects with operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy, usability, and procedural requirements.
8. At the direction of the Regional Training and Development Manager, assign training in the Core Training Plan and the Securitas Learning Management System.
9. Conduct weekly, monthly, and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports.
10. Complete site visits and in-person training through the region and globally if required.
11. Perform tasks and duties of a similar nature and scope as required for assigned office.
12. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
13. All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

JOB REQUIREMENTS

1. Bachelor's degree in training or a related field preferred.
2. 3 years of training related experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
3. Proficient in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel.
4. Experience working in security, military, or law enforcement a plus.
5. Must be willing to participate in the Company's pre-employment screening process.
6. Effective people management skills to include working with a geographically distributed team.
7. Excellent organizational skills and extremely high attention to detail.
8. Effective time management in order to deliver projects on time and that meet expectations.
9. Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form act upon such instruction, and partner with stakeholders for clarification when needed.
10. Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities.
11. Capability to work under pressure while maintaining a professional image and approach with both internal and external customers.
12. Ability to create and revise documentation with a variety of stakeholders.
13. Ability to interact effectively at all levels and across diverse cultures.
14. Ability to plan and lead training sessions and confidently chair other such business meetings.
15. Prepared to travel with flexibility and a short notice to support the business.
16. May be required to work in an active construction environment.
17. The ability to maintain composure when dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
18. Required ability to handle multiple tasks concurrently.
19. Ability to handle and be exposed to sensitive and confidential information.