About the Company
This employer is a company that manufactures and sells advanced medical devices for use in hospitals and clinics. They are at the cutting-edge of R&D and develop their own equipment and software solutions. This company has well-established operations in Singapore and are looking to expand their footprint sustainably.
About the Job
In this position, you will take responsibility for a customer territory in Singapore and carry out installation, preventative maintenance, and after-sales troubleshooting and repair. This is a crucial position in which you will assist customers both before and after sales, and building strong trust with end-users.
Job Responsibilities:
- On-field service support in hospitals, clinics, and research institutions
- Performing PPM (planned preventative maintenance), new installations, and testing and commissioning
- Timely breakdown response and repair. Occasionally assisting customers through remote means
- Assisting sales team with equipment setup for demonstrations or presentations
- Handling spare parts installation and sales, including quoting customers and recommending appropriate solutions
Job Requirements:
- Diploma in electrical/electronic engineering, biomedical engineering, or a related discipline
- 3+ years of service engineering experience in the medical device, scientific equipment, or diagnostic equipment industry, with exposure to multiple fields of equipment being an advantage
- Excellent communication and rapport-building skills, not just with your own team but with colleagues from other functions
- Passion for learning and developing your technical knowledge of new technologies
- Familiarity with relevant medical device regulations in Singapore under the Health Sciences Authority
What's on offer:
- Exciting career progression opportunities in a rapidly expanding company
- Competitive remuneration and benefits
- The chance to be part of a growth industry that makes a difference in people's lives
