About the Company

This employer is a company that manufactures and sells advanced medical devices for use in hospitals and clinics. They are at the cutting-edge of R&D and develop their own equipment and software solutions. This company has well-established operations in Singapore and are looking to expand their footprint sustainably.

About the Job

In this position, you will take responsibility for a customer territory in Singapore and carry out installation, preventative maintenance, and after-sales troubleshooting and repair. This is a crucial position in which you will assist customers both before and after sales, and building strong trust with end-users.

Job Responsibilities:

On-field service support in hospitals, clinics, and research institutions
Performing PPM (planned preventative maintenance), new installations, and testing and commissioning
Timely breakdown response and repair. Occasionally assisting customers through remote means
Assisting sales team with equipment setup for demonstrations or presentations
Handling spare parts installation and sales, including quoting customers and recommending appropriate solutions

Job Requirements:

Diploma in electrical/electronic engineering, biomedical engineering, or a related discipline
3+ years of service engineering experience in the medical device, scientific equipment, or diagnostic equipment industry, with exposure to multiple fields of equipment being an advantage
Excellent communication and rapport-building skills, not just with your own team but with colleagues from other functions
Passion for learning and developing your technical knowledge of new technologies
Familiarity with relevant medical device regulations in Singapore under the Health Sciences Authority

What's on offer:

Exciting career progression opportunities in a rapidly expanding company
Competitive remuneration and benefits (up to S$ 3500 basic salary)
The chance to be part of a growth industry that makes a difference in people's lives

Field Services Engineer - Medical Devices