FIELD SERVICE TECHNICIAN

Roles and Responsibilities

- OFFICE WORKING HOUR: 8.30AM - 5:30PM

- Scan & update of Service Report to NAS

- Scan & update of Incoming DO/AWB/INVOICE from Suppliers to NAS

- Deliver goods to customers when required

- Onsite support: Onsite PM & troubleshooting of RADIOLOGY EQUIPMENTS, DIAGNOSTIC MONITORS & PC & ACCESSORIES, NURSE CALL SYSTEM, OPERATING LIGHT

- Onsite DVD/USB counter record update & sign the log check with customer on monthly basis

- Onsite support, Preventive Maintainance & troubleshooting of automatic dicom DVD/USB burner & PACS system

- contact customer to resolve pending case id on daily basis

- Prepare & Report of technicaL GUIDELINES

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated time frame

- Roster standby support of after office work when REQUIRED (HAVING OT PAYMENT)

Requirements

- Basic knowledge of Microsoft Office & Computer

- Basic technical skill of self learning & researching

- Basic soft skill of communication with peers & customers

- Punctual & commitment with assigned tasks

- Able to work under pressure & short notice requirement