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Field Service Technician

3-6 Years
SGD 2,800 - 3,300 per month
  • Posted 17 days ago
  • Be among the first 10 applicants

Job Description

Job Summary

We are seeking a skilled and customer-focused Field Service Technician to provide on-site IT assistance and support by diagnosing and resolving hardware, software, and network issues for clients.

Responsibilities

  • Provide second-level technical support to customers using remote tools or on-site visits to resolve IT issues.
  • Troubleshoot and repair desktops, laptops, printers, monitors, and other IT equipment to restore functionality.
  • Record detailed information on issues, solutions, and updates accurately in the ticketing system.
  • Build and maintain positive working relationships with customers to ensure satisfaction and trust.
  • Participate in after-hours support rotation as needed to maintain service availability.
  • Adapt to new technologies and processes by actively learning and applying new skills during training.

More Info

Job Type:
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Job ID: 150837441

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