Field Service Engineer

About the Company

A leading global provider of medical and safety technology solutions, the company specializes in developing, manufacturing, and supplying equipment for critical care, operating theatres, and emergency response.

About the Job

• Carry out equipment installations and conduct basic user or technical training when required.
• Schedule and execute warranty services, preventive maintenance, and necessary repair visits.
• Implement product updates, modifications, or technical service bulletins as instructed by the manufacturer to maintain service standards.
• Offer technical assistance during sales and marketing activities such as trade shows, demonstrations, workshops, and related projects.
• Complete scheduled maintenance visits and related documentation promptly for assigned customer accounts.
• Maintain accurate and timely input of service data, including work hours and activity records, within the local team.
• Contribute actively to service contract growth and the rollout of new service initiatives or programs.

Requirements:

• Bachelor's Degree or Diploma in Engineering, Electronics, or a related field, with at least 5 years of technical experience-preferably in after-sales support within the medical technology industry. Candidates should possess strong customer service and interpersonal skills, be proficient in Microsoft Office, and have a good understanding of IT systems such as networking. A valid Class 3 driving license would be an added advantage.

Please submit your application via the Apply button. Only shortlisted candidates will be contacted.

(EA: 23C2060 | R22104572)

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore's PDPA and .