Set up and commission new machine installations at customer's side
Provide technical feedback and failure analysis to R&D Dept
To monitor and track major projects and perform technical presentations to customers if necessary
Able to answer technical question and provide recommendations or solutions for application of machines at customers sites
Monitor machine performance regularly and perform data mining and analysis to provide recommendations for improvement
Understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement
Works on problems of diverse scope where data analysis is required evaluation of identifiable factors
Requires working closely with R&D team and Application team for complex issue investigation and solution implementation
Develop knowledge-based repository for FAQs and documentation
Senior role lead, train and support Junior level
Travelling would be as needed to fulfil job responsibilities
Initiative in following up and assist Junior Level Engineer constantly
Assist Field Service Leader to maintain and achieve smooth operation and support execution
Assist Field Service Leader to mentor, coach, and supervise junior engineers, ensuring knowledge transfer and team development
Job Requirements:
Candidate must possess at least a Bachelor's Degree or Professional Degree in Engineering (Mechanical)/Computer Engineering/Physics/ Applied Science/ Mechatronics or equivalent
Applicants must be able to travel in Malaysia and SEA, as per assign by Superior
Service field experience with strong knowledge and hands-on expertise in die sorting platforms with multiple input/output and vision inspection
Strong analytical and problem solving skills, willing to learn and work hard
Able to work independently
Team player and ability to work within multiracial environment
Possess strong oral, written and interpersonal skills
Possess teamwork spirit and positive attitude
Good and positive work attitude, self-motivated with ability to work independently and in team environment
Semiconductor working experience in similar position is preferable
