Position Title: Field Service Engineer
- Working Location: 609935 (Jurong East)
- Working Days: Monday - Friday
- Working Hours: 8:30am - 5:15pm
- Salary range (Senior) : SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance
- Salary range (Senior) : SGD 3,000 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance
Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.
No Charges will be incurred by Candidates for any service rendered.
LIEW ONN KEE REG NO : R22108518
THE SUPREME HR ADVISORY EA NO:14C7279
Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.
Specific Responsibilities
- Standby support and emergency call for customer support.
- Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
- Generate a service report to customer in a systematic manner.
- Investigate and handle all customers complaints related to product failures.
- Investigates root causes of failures and recommend solutions.
- Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
- Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
- Develop service training material, ensures all technical and training documents are up-to-date and organized.
- Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.
Qualifications / Requirements
- Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
- This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
- Candidates with equivalent professional background will be considered
- Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
