Field Service Engineer

Responsibilities

. Performs installation & provides basic technical training when necessary (Mainly Workplace infrastructure, WPI and transport ventilator)

. Performs warranty and corrective repairs / maintenance visits (Mainly Workplace infrastructure, WPI and transport ventilator)

. Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices are up to date.

. Provides support to sales and marketing for congresses, exhibitions, demos, workshops, etc.

. Escalate quality-related situation, market dynamics and issues from field to the Service management in his country

. Makes efforts to achieve customer satisfaction and appreciation

. Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers accounts.

. Ensure data hygiene and hours tracking / SOPP are timely input.

Requirements

. Minimum ITE in Engineering/Electronics or Equivalent

. 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related sector. Etc: Pendants & Surgical Lights or Medical gas or Industrial refrigeration system, installation of hospital compressors or related products.

To find out more about this opportunity, please contact Lionel Liew at [Confidential Information].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693