Job Description

FIELD ENGINEER - ASEAN

We're hiring Field Engineers to partner with prospective and strategic enterprise customers. As a Field Engineer, you'll be the technical face of SpaceXSI in the field, helping customers evaluate SpaceXSI, guiding them through proofs of concept, and ensuring they see the full value of AI in their engineering workflows. You'll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you'll combine deep technical fluency with strong communication skills to drive adoption and influence product direction.

RESPONSIBILITIES:

Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor
Translate customer requirements into solution designs, guiding them on best practices for rollout, prompt strategy, and context configuration
Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs
Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering
Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding maintain deep knowledge of SpaceXSI's capabilities and competitive landscape to position our value effectively
Support strategic account planning and help drive expansion opportunities with technical validation

BASIC QUALIFICATIONS:

Experience in Field Engineering, Solutions Architecture, Pre-Sales, or Consulting for enterprise software
Professional working proficiency in English and in Thai or Tagalog (spoken and written), as this role works directly with customers in Thailand and the Philippines

PREFERRED SKILLS AND EXPERIENCE:

Strong communication skills and executive presence, equally comfortable coding alongside developers or presenting to CTOs
A deep understanding of the software development lifecycle, modern engineering org structures, and developer productivity challenges
Hands-on technical ability, and while you don't need to be a full-time engineer, you should be fluent in technical workflows, AI tooling, and debugging complex environments
Customer-obsessed with a knack for translating technical details into business impact
Thrive in a startup environment: resourceful, adaptable, and proactive in creating solutions
Professional