Job Summary
iConnexion is a leading electronics solutions provider, specializing in components, connectors, modules, and PCBA-level solutions. We are seeking a Field Application Engineer Manager (FAE Manager) to lead our Penang-based FAE team.
The FAE Manager will be responsible for overseeing all field application engineering activities, driving design-in opportunities, managing customer and supplier relationships, and ensuring successful delivery of technical solutions across consumer, automotive, and industrial markets. This is a strategic, customer-facing, leadership role combining technical expertise with team and project management.
Key Responsibilities
- Lead, mentor, and manage a team of Field Application Engineers (FAEs) to achieve customer satisfaction and technical design-in success.
- Serve as the technical escalation point for complex customer projects and advanced electronic applications.
- Collaborate with sales, engineering, and supplier teams to identify customer needs and propose tailored solutions.
- Oversee the design-in process, from customer requirements, prototyping, evaluation, to mass production.
- Conduct technical presentations, workshops, and training for customers and internal teams.
- Develop and implement strategic account management plans, ensuring long-term partnerships with key customers.
- Monitor market trends, competitor technologies, and customer roadmaps to inform product positioning and FAE strategy.
- Manage resource allocation, project prioritization, and performance metrics for the FAE team.
Requirements & Qualifications
- Degree in Electronics, Electrical Engineering, or related field.
- Minimum 5 years of experience in Field Application Engineering or application/design engineering, preferably in semiconductors, connectors, modules, or PCBA.
- Proven experience in leading a technical team or managing multiple FAEs.
- Strong knowledge of electronics design, embedded systems, analog/digital circuits, and electromechanical applications.
- Excellent communication, presentation, and problem-solving skills.
- Ability to travel locally and regionally to support customer projects.
- Experience in customer-facing roles, technical sales support, or account management is highly desirable.
- Hands-on experience with design-in, prototyping, and mass production support.
Benefits
- Competitive salary and performance-based incentives.
- 5-day work week with work-life balance.
- Opportunity to work with top-tier global suppliers and cutting-edge electronics technologies.
- Exposure to regional projects across Asia.
- Career growth and leadership development opportunities.
