Fiduciary Services - Cash Operations & Client Services Manager

Our client is a leading fiduciary services firm. They are looking for a Cash Operations & Client Services Manager based in Singapore. You will deliver superior cash management and client service for all assigned clients/funds, ensuring that cash management services as well as operational, administrative and compliance activities are met in a timely manner. The responsibilities, amongst others, include the following.

• Maintenance of all online banking platforms, processing of payments.
• Spearhead and provide expertise advise for all bank account opening matters/discussions and updating of signatories from time to time, troubleshooting and ensuring all payments processed is complaint with the relevant AML/KYC laws and regulations. Implementation of new payment system, as and when required.
• Plan, allocate and monitor payments requests and to ensure that all payments are processed per SLA.
• Build & maintain operational relationships with allocated portfolio of clients
• Support onboarding activities including review of documents and spearhead discussion relating to custody, escrow and agency products
• Ensure adequate compliance controls are set in place for the company and its clients and ongoing monitoring to ensure effectiveness
• Review of any potential legal and compliance requirements attaching to disclosure documentation and instructions from client and creation of advice, direction and checklists (if required) for operational staff to ensure compliance with obligations
• Monitor and complete all compliance requirements for allocated clients/funds

Requirements:

• Tertiary qualified with Business, Accounting, Finance or Economics degrees.
• Minimum 5 years of related experience, ideally in financial services
• Experience in the establishment, maintenance, and administration of client bank accounts
• Excellent communication skills and the ability to liaise confidently with senior management as well as regulators and intermediaries (such as banks, lawyers & auditors)
• Excellent client and stakeholder management skills and experience
• Strong attention to detail and compliance focus
• Superior planning, organisation and project management skills
• Strong team player

We welcome interested qualified candidates to email an updated resume in word doc format to [Confidential Information] indicating current and expected compensation.

We regret that only shortlisted candidates will be notified.

[Joe Chua, R1105627]