Fault Reporting Center Manager
1. Oversight and Management
- Manage the Fault Reporting Center (FRC) operations for the hospital.
- Supervise staff handling incoming fault reports from various departments.
- Ensure smooth workflow and timely processing of reported issues.
2. Fault Reporting & Tracking
- Receive and log equipment malfunctions, facility issues, IT faults, and other operational problems.
- Categorize and prioritize faults based on urgency and impact on patient care.
- Ensure all reported issues are tracked in a centralized system until resolution.
3. Coordination & Communication
- Liaise between hospital departments, technical teams, and external vendors.
- Communicate status updates to department heads or hospital management.
- Ensure critical issues (e.g., life-support equipment failure) are escalated immediately.
4. Analysis & Reporting
- Monitor recurring faults and identify patterns to prevent future issues.
- Generate reports on fault trends, resolution times, and department performance.
- Provide recommendations for process improvement and preventive maintenance.
5. Compliance & Safety
- Ensure that fault reporting aligns with hospital policies, safety standards, and regulatory requirements.
- Support risk management and incident investigation related to equipment or operational failures.
6. Staff Training & Development
- Train staff on fault reporting procedures and use of reporting systems.
- Encourage awareness of safety, efficiency, and accountability across departments.
7. System & Process Improvement
- Maintain and improve the fault reporting system, including software updates.
- Recommend upgrades or procedural changes to minimize downtime and enhance hospital operations.
Key Skills Required:
- Strong organizational and leadership skills
- Good technical understanding of hospital equipment and IT systems
- Excellent communication and coordination abilities
- Analytical mindset for trend analysis and preventive strategies
- Knowledge of healthcare safety and regulatory compliance
Interested applicants, please send your CV to [Confidential Information] or apply directly via the Apply button on CareersFuture.
