Position:
Facility Operations Technician
Reporting to: Facility Operations Manager/ Head of Operations
Position start date: 1 January 2026
About Morrow
Morrow is redefining preventative healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.
We believe in Trust, Connection, Empowerment, and Impact — values that drive every action we take.
Our Operating Principles - how we work and how ourselves accountable to as a team:
Mindful. Ownership. Rhythm. Winning Together.
This isn't just medicine. It's a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.
Core Responsibilities
- Daily Start-up / Closing Procedures
- Ensure all facility systems and equipment are operational at the start of the day
- Perform opening checks for readiness and faults
- Execute proper opening and shutdown procedures at closing and premises security
- Ensure safe equipment operation
- Incident Reporting
- Provide first-level troubleshooting and support to equipment related incidents
- Accurate incident reporting
- Follow up and closing of complaints and incidents tickets
- Coordination with security and emergency services
- Equipment PM (Preventive Maintenance) and Repair
- Conduct scheduled inspections, PM, repairs of machines and equipment
- Keep detailed maintenance/activities log
- Coordinate with vendors for complex repairs
- House Keeping, Inventory and Hygiene
- Ensure site safety, cleanliness and housekeeping
- Using CMMS (Computerized Maintenance Management System) for tracking
- Support sustainability initiatives
- CSR (Customer Service Resolution)
- Act as the first point of contact for facility equipment-related customer matters
- Resolve equipment issues promptly or escalate to vendors where applicable
Requirements
Skills and Experiences
Effective Communication Skills
- Ability to collaborate across multiple teams to handle incidents and initiatives
- Supplier coordination skills, with an eye for detail
- Willingness to learn and succeed as a team
Compliance to Safety Standards
- Adherence to workplace safety regulations, and environmental standards
- Safety first operations
Skills
Technical skills
- Familiarity with IoT-enabled and smart devices
- Basic troubleshooting of multiple connected devices and systems
Qualifications
- Nitec, Higher Nitec or Diploma in Engineering / Facilities Management
- Fresh grads welcome
Benefits
Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You'll contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.
