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Responsibilities
. Ensuring the safety, well-being, and comprehensive care of clients during their recovery process, coordinating medical services, therapies, and activities
. Supervising healthcare professionals, administrative staff, and support teams to ensure effective operation
. Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment
. Conceptualizing, implementing, and evaluating therapeutic activities aligned with the care model to enhance clients well-being
. Developing and implementing emergency response plans for patient and staff safety during unforeseen events
. Maintaining transparent communication with patients and families regarding treatment plans, advancements, and modifications
. Organizing and leading multi-disciplinary meetings for comprehensive client care
. Handling budget planning, expense monitoring, and resource allocation for financial sustainability
. Assessing risks, incidents, and implementing proactive solutions to enhance safety and reduce occurrences
. Collaborating with internal stakeholders to achieve organizational goals and objectives
. Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards
. Keeping accurate records of patient care, facility operations, and relevant information
. Preparing for clinical, service, and financial audits to ensure compliance and quality
. Overseeing staff training and promoting continuous learning and skill development
. Conducting staff performance evaluations and recommending training
. Identifying areas for improvement and implementing solutions to enhance operations
. Contributing to long-term goals and strategies for facility growth and success
. Undertaking other projects assigned by higher management
Requirements and Qualifications:
. Hold a relevant Degree or Diploma is preferred
. Previous experience in Hospitals, Transitional Care Facilities, Nursing Homes, or Day Care Centres is a beneficial asset
. Possess a professional demeanour and conduct themselves with integrity and respect towards all patients, colleagues and other parties
. Demonstrate patience and approachability while assisting patients, patients family members/colleagues and handling challenging situations effectively
. Demonstrate effective communication skills, both verbally and in writing, to interact with patients, colleagues and other parties
. Display adaptability and flexibility to work efficiently in diverse settings with changing demands and schedules
. Familiarity with regulatory guidelines and compliance standards
. Possess good interpersonal and communication skills, with positive work attitude and strong commitment towards service excellence
. Be a mature and objective lead, possess leadership quality and positive interpersonal skills.
. A collaborative team player who possesses good interpersonal and communication skills, with positive work attitude and strong commitment towards service excellence
. Willing to work on weekends and public holidays when needed
. Adept at independent work and effective time management
. Proficient in the use of Microsoft Office applications
. Be fluent in English and at least one other official language of Singapore (i.e. Chinese, Malay, or Tamil) to communicate effectively with patients from diverse cultural backgrounds.
Work Location - 12 Science Centre Rd, Singapore 609080
Job ID: 144218217