Job Descriptions:
- Lead and manage a 24x7 data centre operations team and shift leads, including training, task allocation, and performance feedback.
- Oversee capacity planning, facility management, and EHS/ESG compliance for data centre services.
- Approve change activities, act as Level 2 escalation point, and ensure operational uptime.
- Coordinate with authorities to obtain licenses and certifications, and support audits (ISO27001, ISO5001, ISO20000, ISO23001, TVRA, SSAE18, OSPAR, client/GDCO).
- Manage vendors and contractors, monitor deliverables, negotiate quotations, raise POs, and oversee asset disposal and customer billing.
- Lead facility improvement projects, and perform root cause analysis for outages.
- Maintain effective communication with Technical Service Management and ensure compliance with data centre safety, security, and operational policies.
- Oversee onsite security operations, processes, manpower, and security software systems.
- Respond promptly to emergencies (fire, evacuation, equipment failure) and handle customer concerns.
- Review, validate, and schedule requests via internal ticketing system, including user requests, incidents, and provisioning.
- Undertake any other tasks or projects as assigned by management.
Job Requirements:
- Diploma in Computing, Electrical, Mechanical Engineering, or related fields.
- Minimum 5 years of relevant work experience in a 24x7 operations environment, including leading a team of specialists.
- Possess relevant facilities management and/or data centre related certifications, such as ITIL, CDCP, CDCS, CDCE, CDCMP, SFATC, etc.
- Familiar with certification standards, such as LEED Gold, BCAIDA Green Mark Platinum, Uptime Institute Tier III, MAS TVRA, ISO27001, ISO5001, ISO20000, ISO23001, TVRA, SSAE18, OSPAR
- Good technical knowledge in M&E systems, network infrastructure, security, data centre facility systems, etc.
- Broad understanding of cloud technologies, networking, data centre facilities, system applications and related IT systems.
- Proficient in Microsoft Office applications, including MS Word, Excel and PowerPoint.
We regret that shortlisted candidates will be notified.
Name: Teoh Xue Ling
Registration No.: R22107190
EA License No.: 02C3423
Shirleen Teoh Xue Ling License No.: 02C3423 Personnel Registration No.: R22107190
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
