What this job involves:
Join JLL as a Facilities Coordinator and become part of a team that's collectively shaping a brighter way for our clients and communities. In this dynamic role, you'll serve as the operational heartbeat of our facilities management services, ensuring seamless day-to-day operations while supporting strategic initiatives that enhance workplace experiences. You'll collaborate with diverse stakeholders to maintain optimal building performance, coordinate vendor relationships, and implement solutions that create thriving environments where everyone can excel. At JLL, we embrace more innovative ways of working, and you'll have the opportunity to leverage cutting-edge technology and best practices to drive efficiency and excellence in facilities operations. This position offers meaningful opportunities to strengthen and advance your career while contributing to spaces that inspire productivity and wellbeing.
What your day-to-day will look like:
- Coordinate and oversee daily facilities operations including maintenance requests, space planning, and vendor management activities
- Serve as primary liaison between tenants, building management, and service providers to ensure exceptional customer service delivery
- Monitor and maintain facilities management systems, tracking work orders, preventive maintenance schedules, and compliance requirements
- Support space utilization projects and workplace optimization initiatives that enhance employee experience and operational efficiency
- Collaborate with cross-functional teams to implement sustainability programs and cost-effective operational improvements
- Prepare detailed reports and documentation for facilities performance metrics, budget tracking, and regulatory compliance
- Respond to emergency situations and coordinate appropriate resources to minimize business disruption
Procurement & Vendor Management
- Assist in the management of all contractors on-site to ensure they perform to the required standards (including inspection of vendors works)
- Assist in the procurement of vendors and services as required
Finance Management
- Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
- Ensure prompt and accurate management of purchase orders in JDE
Health & Safety Management
- Conduct regular audits to ensure safety procedures on-site are in place and working
- Assist in carrying out safety procedures when needed
Risk Management
- Assist in the implementation and management of property risk management program
- Support the implementation and monitoring of disaster recovery and business continuity plans
- Follow established escalation procedures and incident reporting procedures
- Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies
- Achieve Key Performance Indicators and Service Level Agreement targets
Required Qualifications:
- Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field
- 2-3 years of experience in facilities management, property management, or related operations role
- Strong proficiency in facilities management software systems (CAFM/CMMS) and Microsoft Office Suite
- Excellent communication and interpersonal skills with ability to manage multiple stakeholder relationships
- Knowledge of building systems, safety regulations, and compliance requirements (OSHA, ADA, local codes)
- Demonstrated problem-solving abilities and capacity to work effectively under pressure
- Ability to travel between multiple facility locations as needed
Preferred Qualifications:
- Professional certification in facilities management (CFM, FMP, or similar credential)
- Experience with sustainability programs, LEED principles, or energy management initiatives
- Background in vendor management, contract administration, or procurement processes
- Familiarity with IoT technologies and smart building systems integration
- Previous experience in commercial real estate or corporate facilities environment
- Project management experience with ability to coordinate multiple initiatives simultaneously
- Bilingual capabilities to support diverse tenant and vendor communities
