S
F&B Supervisor
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Job Description & Requirements
WHO ARE WE
INITIA Group sets out to find a consumer service business that is differentiated and advantaged, non-seasonal and non-cyclical. We believe in going the extra mile when serving our customers, providing them with the utmost experience during every of their visit. With a strong senior management, we possess a strong presence within the South East Asia Region.
Some of our brands include:
Bada (Previously known as Leekaja Salon) (SG)
Walking On Sunshine Salon & Café (SG & MY)
You Are My Sunshine Salon & Cafe (SG)
Ministry of Scalp Therapy
Photopia - Self Photo Studio
Am I Addicted - Pottery Studio
We are looking for a F&B or Restaurant Floor Supervisor who will be responsible for supervising the day-to-day operations of the outlet restaurant side. He or She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.
DUTIES & RESPONSIBILITIES:
Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
Supervise opening and closing operations ensure standard protocols are followed
Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
Supervise and maintain cleanliness of the outlet
Ensure compliance with safety and sanitation regulations
Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
QUALIFICATIONS:
Bachelor's Degree in Hospitality / Retail Management or any related course
Proven supervisory work experience in a hotel or restaurant set up (minimum of 2-3 years of experience)
Strong leadership skills
Excellent communication skills
Customer service oriented
APPLY NOW AND ENJOY THE PERKS/BENEFITS OF BEING A PART OF THE FAMILY!
SEE THESE LINKS TO KNOW MORE ABOUT US!
https://walkingonsunshine.sg/
https://youaremysunshine.sg/
https://www.initia.sg
https://amiaddicted.sg/
Job ID: 152908701
Skills:
customer service, Leadership, financial management
Skills:
Hygiene Regulations, washing hair, Food Processing, Product Verification, Food And Beverage Service, Resourceful Problem-solving, Direct Customer Interaction, Beverage Menu, Food Shop Hygiene Maintenance, Preparation, Printing Plates, Ordering Supplies, Shift Nights, chemical peels, Food, work incentive
Skills:
health & Hygiene standards, Supervisory Experience, Work in A Fast Paced Environment, Product Availability, shifts schedules, Customer Service, F&B Operations, Team Leadership, Operational Procedures, Punctual, food displays, Provides Support, Holidays, Crew Management, Liaising With Staff Members, Managing Daily Operations
Skills:
Health & Safety Compliance, F&b Management, Staff Scheduling, Customer Service Excellence, Food And Beverage Service, Preparing Food Orders, Food and Beverage Production Management, Cleaning Service, Menu Planning, Staff Training Management, Monitor order supplies, Bar Management, Food, Handle Customer's Complaints, Food And Beverage Services
Skills:
Food Quality, Leadership, Compliance, Customer Service, Food Safety, Excellent Communication Skills, Sanitation, Customer Satisfaction, Quality Control, Inventory
