F&B SUPERVISOR

Job Responsibilities

• Supervise daily food and beverage service operations to ensure smooth workflow.

• Allocate duties to service employees and monitor their performance.

• Coordinate food and beverage orders between customers, service employees and kitchen staff.

• Maintain service quality, cleanliness and operational efficiency.

• Assist in preparing employee schedules and arranging shift coverage.

• Monitor food and beverage inventory and report stock shortages.

• Handle customer enquiries, feedback and complaints professionally.

• Ensure employees comply with applicable food hygiene, safety and service procedures.

• Assist management in conducting employee training and performance evaluations.

• Prepare daily service reports and communicate operational concerns to management.

Job Requirements

• Diploma in Hospitality, Food & Beverage Services or equivalent relevant experience.

• Minimum 3 years of experience in food and beverage operations, including supervisory duties.

• Good communication and customer service skills.

• Ability to lead service employees and coordinate daily activities.

• Willingness to work rotating shifts, weekends and public holidays as scheduled.