Position Overview
We are seeking a passionate F&B Supervisor to provide excellent Customer Service standards to guests at our independent restaurant and ensure that guests dining experience exceed expectations.
Key Responsibilities
- Welcome guests in a warm and friendly manner.
- To provide excellent customer satisfaction through exceeding expectations of guests.
- To conduct checks on guests satisfaction and take appropriate action promptly.
- Perform day to day opening and closing duties.
- To adhere to service quality standards.
- Assist Restaurant Manager on the operational effectiveness and efficiency of the restaurant.
- Ensure that food hygiene and safety standards are maintained and complied.
- Perform general housekeeping and equipment maintenance duties.
- Report on time, in proper uniform and grooming standard.
- Execute any other duties as assigned.
- Uphold a professional image when interacting with associates and customers.
Requirements
- At least 1 - 2 years of experience working in customer service
- Minimum GCE N/O level, customer service certificate or certificate in any relevant fields
- Possess good command of English
- Able to work in shifts, including weekends and public holidays.
- Able to adapt to a fast-paced environment and handle pre-opening challenges.
- Knowledge of hygiene and food safety regulations, and compliance standards.
- Great team player and customer service oriented
Benefits
- Competitive salary package.
- Supportive team environment with room for creativity and innovation.
