F&B supervisor

Job Responsibilities

• Oversee daily outlet operations, including opening and closing procedures
• Ensure smooth service flow and maintain high service standards
• Supervise and manage staff, including scheduling and task assignment
• Train new employees on SOPs, service standards, and hygiene practices
• Handle customer feedback and resolve complaints professionally
• Monitor inventory levels and place orders with suppliers
• Control food cost and minimize wastage
• Ensure compliance with food safety and hygiene regulations (SFA/NEA)
• Coordinate between kitchen and service team to ensure efficiency
• Support sales growth through upselling and promotions

Requirements

• Minimum 1-2 years of experience in F&B or hospitality industry
• Leadership or supervisory experience preferred
• Good communication and interpersonal skills
• Able to work in a fast-paced environment
• Responsible, proactive, and team-oriented
• Willing to work shifts, weekends, and public holidays