F&B SUPERVISOR

An F&B Supervisor oversees daily food and beverage operations, managing staff, ensuring high service standards, and handling customer satisfaction to maintain smooth operations in a restaurant, hotel, or similar establishment. Key responsibilities include training and scheduling staff, monitoring inventory and costs, maintaining cleanliness and safety compliance, coordinating with kitchen and bar staff, and resolving customer issues.

Key Responsibilities

• Staff Management:

Train, schedule, and supervise food and beverage service staff, ensuring they maintain high service standards.

• Customer Service:

Monitor customer satisfaction, handle complaints and feedback, and ensure an excellent guest experience.

• Operations Management:

Oversee daily food and drink service, ensuring quality and timely delivery.

• Inventory Control:

Manage inventory, monitor stock levels, and order supplies to meet customer demand and control costs.

• Compliance:

Ensure compliance with health, safety, hygiene, and operational standards.

• Coordination:

Liaise with kitchen and bar teams to ensure seamless communication and workflow.

• Cost Control:

Monitor and control costs, including labour costs, through effective scheduling and resource management.

• Cleanliness:

Maintain cleanliness and organization in dining and service areas.