F&B Supervisor

Requirements

• A minimum of 2 years relevant supervisory experience in F&B industry preferred.
• Possess excellent leadership qualities.
• Strong interpersonal and problem-solving abilities.
• Ability to work in a fast-paced setting.
• Strong multi-tasking skills.
• Ability to stand for long periods of time, and working long hours.
• Exceptional organizational, communication and customer service skills.
• Able to set priorities right in the day-to-day running of the restaurant.
• Ability to display flexibility in approach to work.

Job Descriptions

• Assist in the hiring and training of new employees as well as the continuous training of existing staff.
• Oversee both front and back of house operations, including wait staff and kitchen staff.
• Maintain high-quality food standards.

• Oversee wait and kitchen staff compliance with food health and safety regulations.
• Provide exceptional customer service and lead staff to do the same.
• Respond to customer complaints quickly and resolve them effectively.
• Develop strategies for improving customers dining experience.
• Work with staff to project future needs for kitchen supplies, goods and cleaning products.
• Maintain inventory of all needed supplies.
• Identify methods restaurant can use to cut waste, decrease costs and improve profits.
• Carry our maintenance on all restaurant equipment and records.
• Manage the staff work schedules.
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
• Observe performance and encourage improvement where necessary