F&B SUPERVISOR

Job Description & Requirements

. Assist in overseeing day-to-day operations to deliver a high level of service for our customers consistently

. Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the restaurant's standards

. Carry out regular checks of all areas of the outlet to ensure cleanliness and tidiness at all times and the functionality of all facilities

. Provide food and drink recommendations to customers

. Handle administration duties include stock ordering, staff roster, billing, daily report and duty assignments

. Resolve personnel problems, hire new staff, and evaluate staff performance

. Undertake a busy and fast-paced role with varied duties

. Handle and resolve issues or complaints in a professional manner

. Conduct briefing and updates to the staff

. Any other appropriate duties and responsibility as assigned by the Management

Job Requirements:

. A minimum of 2 years relevant experience at the supervisory level in the hospitality or F&B Industry.

. Strong leadership skills, mature, outgoing & guest-oriented, good communication skills

. Proactive, enthusiastic, strong sense of responsibility and positive thinking

. Able to work independently and under pressure

. Shift duty is required and able to work on weekends, eve public holiday and Public Holiday