F&B SUPERVISOR

Responsibilities

. Coordinate daily Front of the House and Back of the House restaurant operations

. Deliver superior service and maximize customer satisfaction

. Respond efficiently and accurately to customer complaints

. Appraise staff performance and provide feedback to improve productivity

. Ensure compliance with sanitation and safety regulations

. Manage restaurant's good image and suggest ways to improve it

. Control operational costs and identify measures to cut waste

. Train new and current employees on proper customer service practices

Requirements and skills

. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

. Strong leadership, motivational and people skills

. Accept working on weekend an PH

. At least 4 years of experience