Job Description

Our client, an established lifestyle, dining and entertainment establishment located at Bugis+, is seeking dedicated and customer-focused individuals to join its Food & Beverage operations team.

We are recruiting for two positions: Service Crew (Night Shift) and Service Supervisor (Night Shift).

Successful candidates will play an important role in delivering excellent customer experiences, maintaining service standards and ensuring smooth day-to-day outlet operations.

Job Responsibilities

Service Crew

Provide attentive and professional food and beverage service to customers.
Take customer orders and serve food, cocktails, mocktails and other beverages.
Assist with restaurant reservations, customer enquiries and special requests.
Recommend menu items, promotions and additional orders to customers.
Prepare dining areas for birthday celebrations, private functions and events.
Operate POS systems, process payments and assist with cashiering duties.
Maintain cleanliness and presentation of dining areas, bar stations and service equipment.
Assist with stock replenishment, inventory checks and daily closing duties.
Follow food hygiene, workplace safety and outlet operating procedures.

Service Supervisor

Supervise daily food and beverage service operations during night shifts.
Lead, guide and support service crew to maintain consistent service standards.
Coordinate staff deployment and daily operational activities.
Handle customer enquiries, feedback and service recovery professionally.
Oversee restaurant reservations, private events and special customer arrangements.
Monitor stock levels, inventory accuracy and beverage handling procedures.
Supervise POS operations, payment reconciliation and end-of-shift closing procedures.
Ensure compliance with food hygiene, workplace safety and company service standards.
Support staff training, onboarding and continuous service improvements.
Work closely with outlet management to improve customer satisfaction and operational efficiency.

Job Requirements

Relevant experience in F&B, hospitality or customer service is preferred.
Prior F&B supervisory or team leadership experience is required for the Service Supervisor position.
Good communication, interpersonal and customer service skills.
Able to work independently and effectively in a fast-paced environment.
Responsible, reliable and able to work well as part of a team.
Able to perform permanent night-shift duties, including weekends and public holidays.
Familiarity with POS systems, reservations and beverage service will be advantageous.
Candidates available to commence employment at short notice are preferred.

Application

Interested candidates are invited to apply with an updated resume indicating their relevant work experience, current and expected salary, and notice period.

Please indicate whether you are applying for Service Crew or Service Supervisor.

Only shortlisted candidates will be contacted.

WOLA Recruitment Pte. Ltd.
EA Licence No.: 23C1703
EA Personnel Name: Wong Choo Sian, Jabez
EA Personnel Registration No.: R1762582