Responsible for staffing, customer service, inventory management, financial reporting, employee training, and ensuring a high standard of service and cleanliness.
- Overseeing Operations: Managing daily operations, including staffing, scheduling, and ensuring smooth service.
- Financial Management: Monitoring revenues and expenses, controlling inventory, and managing cash reporting.
- Staff Management: Recruiting, training, and performance management of F&B staff.
- Customer Service: Ensuring a high standard of service and hospitality.
- Health and Safety: Ensuring compliance with health and safety regulations.
- Strategic Planning: Developing and implementing strategies to improve F&B operations and profitability.
- Stakeholder Management: Building and maintaining relationships with suppliers and other stakeholders.
Skills Required:
- Leadership: Ability to motivate and manage teams.
- Communication: Effective communication with staff, customers, and suppliers.
- Problem-solving: Ability to address and resolve issues that arise.
- Financial Management: Understanding of budgets, costs, and revenue.
- Customer Service: Providing excellent service and ensuring customer satisfaction.
- Food Safety and Sanitation: Knowledge of food safety regulations and best practices.
- Inventory Management: Ability to manage and control inventory effectively.
- Before taking over a store, you'll need to start as a regular employee. After passing the assessment, you'll be eligible to officially manage a store.
WORKING HOUR:
6 DAYS WORK WEEK
