F&B Operations Manager

Roles & Responsibilities

Lead and oversee multi-outlet F&B operations, ensuring profitability, operational excellence, and brand consistency across all locations

Develop, standardize and continuously improve SOPs across kitchen operations, service delivery, and supply chain systems

Drive revenue growth through strategic planning, market positioning, and customer experience optimization

Take full ownership of financial performance, including budgeting, cost control, and P&L management

Design and implement scalable operational frameworks to support business expansion and brand growth

Oversee manpower strategy, including workforce planning, capability development, and leadership succession

Analyze business performance metrics and lead data-driven decision-making for continuous improvement

Requirements

Bachelor's Degree in Business, Hospitality, F&B, Management or related disciplines

Minimum 8 years of progressive experience in F&B operations, including multi-outlet management

Proven track record in managing high-volume or multi-outlet restaurant operations with revenue accountability

Strong financial acumen with hands-on experience in P&L management and cost optimization

Experience in building SOP frameworks and scaling F&B operations across multiple locations

Demonstrated leadership in managing teams of 20+ staff, including training and performance development

Strong analytical and strategic thinking capabilities

Familiarity with Singapore F&B regulatory environment is preferred