Company Description
Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis. Ideal for business and leisure travellers, our 534-room hotel offers refurbished rooms, modern comfort, and excellent connectivity. With four MRT stations- Bencoolen, Bugis, Rochor, and Bras Basah-nearby, enjoy easy access to Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, a direct MRT link from Bugis connects you to Singapore Changi Airport. Enjoy a refreshing stay in a prime location.
Job Description
The 24-month F&B Management Trainee Programme is designed to develop future hospitality leaders through structured, hands-on training within the Food & Beverage division. The programme provides rotational exposure across key F&B outlets and operations, equipping trainees with practical skills, leadership capabilities, and a strong understanding of service excellence in a hotel environment.
Key Responsibilities
Food & Beverage Operations
- Rotate across various F&B outlets (restaurant, bar, banquet/events) to gain comprehensive operational exposure
- Support supervisors and managers in daily outlet operations to ensure smooth service delivery
- Assist in coordinating manpower, table reservations, and service flow during operations
- Greet guests, take orders, serve food and beverages, and ensure a high level of guest satisfaction
- Handle guest feedback and complaints professionally, escalating when necessary
Administrative & Operational Support
- Assist with daily reports, inventory control, stock requisitions, and cost management
- Support menu knowledge development, upselling initiatives, and service quality improvements
- Ensure compliance with hygiene, food safety, and hotel service standards
- Participate in outlet briefings, meetings, and training sessions
Learning & Development
- Learn leadership and supervisory skills through hands-on coaching and mentoring
- Understand hotel policies, SOPs, and F&B financial controls
- Support sustainability initiatives and responsible hospitality practices within F&B operations
Qualifications
- Bachelor's Degree or Diploma in Hospitality Management, Food & Beverage Management, or a related field
- Strong interest in pursuing a career in Food & Beverage operations and leadership
- Excellent communication and interpersonal skills
- A team player with a positive attitude and a willingness to learn
- Ability to work in a fast-paced, service-oriented environment
- Proficient in Microsoft Office applications
- Willing to work on a 5-day work week with rotating shifts, including weekends and public holidays
