F&B EXECUTIVE

As an F&B Executive, you will help run the day-to-day operations of our food & beverage outlet. This role is hands-on and involves supervising staff, ensuring smooth service, maintaining food quality, and supporting management to achieve sales and operational goals.

You will act as a bridge between management and frontline staff, making sure operations run efficiently and customers have a good dining experience.

Key Responsibilities

Daily Operations

• Oversee daily outlet operations to ensure smooth service

• Ensure food and beverages are prepared and served according to company standards

• Handle customer feedback and resolve issues professionally

• Ensure cleanliness, hygiene, and food safety standards are met at all times

Staff Management

• Supervise, guide, and motivate service and kitchen staff

• Assist in staff scheduling, attendance tracking, and manpower planning

• Train new staff on service standards, food handling, and workplace rules

• Ensure staff follow company policies and SOPs

Stock & Cost Control

• Monitor inventory levels and assist with ordering supplies

• Reduce wastage and control food and operational costs

• Check deliveries and ensure correct quantity and quality of items received

Sales & Performance

• Support promotional activities and upselling initiatives

• Monitor daily sales and assist in basic reporting

• Help achieve outlet sales targets and improve efficiency

Compliance & Safety

• Ensure compliance with NEA, MOM, and workplace safety regulations

• Maintain proper documentation and cleanliness records

• Report any operational or safety issues to management promptly

Job Requirements

Experience & Skills

• At least 1-2 years of experience in F&B operations (supervisory experience is an advantage)

• Basic knowledge of food hygiene and safety standards

• Ability to lead and work well with a team

• Good communication and problem-solving skills

• Customer-oriented with a positive attitude

Personal Traits

• Responsible, reliable, and hands-on

• Able to work under pressure in a fast-paced environment

• Willing to work shifts, weekends, and public holidays

• Physically fit for standing long hours

Education

• Food Hygiene Certificate is preferred (training can be provided)