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1. Deliver exceptional customer service and create a positive dining experience for all guests.
2. Ensure high levels of customer satisfaction by responding promptly and professionally to customer needs and feedback.
3. Oversee the smooth day-to-day operations of the restaurant in accordance with the company's operational standards and business objectives.
4. Ensure compliance with all food safety, hygiene, and sanitation regulations, including the requirements of the Ministry of Health (MOH), as well as company policies and procedures.
5. Work collaboratively with team members to ensure efficient restaurant operations and excellent service delivery.
6. Supervise and support staff to maintain service quality, operational efficiency, and workplace discipline.
7. Handle basic administrative duties, including daily reporting, scheduling, inventory coordination, and other assigned operational tasks.
8. Perform other administrative duties as necessary.
Job Requirements:
1. Friendly and enjoys meeting people.
2. Preferably with experience in F&B sector.
3. COFFEE SHOP ENVIRONMENT
4. NIGHT SHIFT
5. Must be able to work on weekends and public holidays.
6. Staff Meal will be provided.
Job ID: 152122537
Skills:
Supporting Sales Activities, Staff Scheduling, Promotions, Restaurant Management, Operational Requirements, Presentation, Food and Beverage Quality Audit and Assessment, Operational Management, Kitchen Production Scheduling, Service Coaching, Handle Guest Complaints, Frontline Services Management, Cost Control, Teamwork, Food Promotions, Stock Levels
Skills:
Health & Safety Compliance, Guest Service Management, Customer Service Excellence, Sanitation, Cashiering, Menu Development, Recruitment, Training, Build Relationships With Suppliers, Restaurant Operation, Conduct Regular Audits, Food Service Operations, Monitor Budgets, Telephony, Handle Customer's Complaints, Staff Management
Skills:
Hygiene Regulations, Customer Service Excellence, Food Processing, Cashiering, Product Verification, Resourceful Problem-solving, Direct Customer Interaction, Beverage Menu, Restaurant Operation, Food Shop Hygiene Maintenance, Telephony, Preparation, Printing Plates, Ordering Supplies, Shift Nights, work incentive
Skills:
Operational Management, Hygiene Standards
Skills:
Microsoft Office, Hospitality, Housekeeping, Analytical Skills, Customer Service, Cashiering, Team Player, Able To Work Independently, Teamwork, Quality Control