F&B Executive (GCW)

Job Descriptions:

• Assist in the supervision of the daily operations of the outlet.
• Assist the cashiering duties and reservations.
• Assist with the rostering of manpower.
• Establish rapport with guests, build guest profiles and extend them with the optimum service possible.
• Manage guest relations and handle feedback concerning food and services.
• To have full understanding and knowledge of all items that are offered on the menu & beverage list.
• Manage guest relations and handle complaints or feedback concerning food and services.
• Maintain standards of service and cleanliness in the restaurant.
• Assist the Restaurant Manager with necessary administrative duties.
• Any ad hoc duties as assigned by the Restaurant Manager

Requirements:

• Experience in a hotel industry or high-volume restaurant environment (preferred).
• Experience with POS systems and inventory tracking tools.