Job Summary
The F&B and Events Manager will be responsible overseeing all aspects of the food and beverage operations, as well as planning, organising and executing events to ensure exceptional guest experiences. This role requires strong leadership, organizational skills and a passion for hospitality to maintain high standards of service, quality and profitability.
Cafe/Bar
- Responsible for the operations of Front of House.
- Manage the Cafe to the highest standards.
- Conduct interviews, hiring decisions and manage terminations as necessary.
- Ensure staff are properly trained to the level of expectations and are able to make recommendations and upsell items on the menu.
- Oversee staff grooming to the highest standards.
- Manage Front of House duty rosters effectively.
- To ensure high customer satisfaction.
- To ensure orders are submitted on regular basis for any food and beverage under the purview Front of House.
- Closely monitor inventory in the store on a regular basis and ensure no shrinkage and expired foods.
- To ensure all tableware and glassware as well as all food and beverage under the Front of House and Bar operations are accounted for.
- To develop new ideas and new businesses for the Cafe and Bar
Avenue On 3
- To ensure that staff are familiar with all components of Avenue On 3 in order to cross sell and advise customers.
- To oversee the development of Avenue On 3's food and beverage offerings outside of the Kitchen production, including but not limited to the Avenue On 3 Coffee, Macaroons and Mooncakes ensuring adequecy of stock and smooth delivery to customers.
- To enhance the sales and distribution of these items to an optimal level.
Events
- To develop events that would be beneficial and reflect the Avenue On 3 brand positively.
- To collaborate with third parties and execute events.
- To work closely with the Marcom team to develop ideas for events and activities.
- Specific inventory for such events should be maintained and kept at an appropriate level avoiding overstocking.
- Perform any other duties assigned by the Company.
Requirements:
- Diploma/Degree in Hospitality Management, Business or related fields.
- Mininum 3-5 years of experience in F&B management and/or event management.
- Strong leadership, organisational and interpersonal skills.
- Excellent communication and client management abilities.
- Proven track record of managing budgets, cost control and achieving sales targets.
- Ability to work under pressure and adapt to a fast-paced environment.
