Expression of Interest | Chief Operating Officer | Southeast Asia

C-Suite Partners is inviting expressions of interest from experienced Chief Operating Officers and senior operations leaders for a confidential leadership opportunity with a leading, investor-backed healthcare services organisation in Southeast Asia.

The Chief Operating Officer will own the organisation's operations end to end, from collection and logistics through to processing and reporting, across a multi-site network of several hundred staff. Today, each part of that chain is run separately. The COO will run it as one system, with full accountability for service delivery, quality and the operating cost base.

The role is client-facing and commercially engaged. The COO partners the commercial team on bids and proposals, signs off on the service levels offered to clients, and represents the operation in pitches, service reviews and when things go wrong. Reporting to the CEO, the COO will take ownership of operational decision-making so the CEO can focus on growth, and the role offers a clear pathway to broader leadership.

Key Responsibilities

• Own operational performance across the full service chain and all sites
• Improve turnaround times, reliability and efficiency without compromising quality
• Partner the commercial team on bids, tenders and client commitments, including cost-to-serve and delivery feasibility
• Present to and build credibility with major clients and partners
• Maintain accreditation and regulatory readiness, with quality managed as an operational outcome
• Build a performance culture with clear standards, consequences and recognition
• Lead operational transformation, including technology and process improvement

Key Requirements

• Senior operational leadership of a multi-site, high-volume service operation, with P&L or cost-base ownership
• A track record of measurable operational improvement, with clear evidence of personal impact
• Experience partnering commercial teams on bids and client commitments, and credibility in front of major clients
• Has managed, developed and, where necessary, exited senior leaders
• Experience in a private-equity-backed or similarly performance-driven environment
• Healthcare or laboratory experience preferred, though logistics, supply chain and other process-driven backgrounds are welcome
• Ambitious, with the capability to step into a CEO role in time

This is a confidential search. Further details about the organisation and role will be shared with shortlisted candidates following a confidential discussion and the signing of a non-disclosure agreement. All enquiries will be treated in strict confidence.

To register your interest, apply through this listing.